Frequently Asked Questions

What does my Banner Pattern include?
•Full-sized individual pattern pieces for each banner, separated by fabric color, labeled and printed in reverse for easy assembly. Pattern sheets are same width as standard HeatnBond rolls.
•Full-color illustration to aid with fabric selection and assembly
•Complete instructions
•Layout grid
•Materials list to take the guess-work out of fabric buying

What does my Fabric Kit include?
All fabric needed to construct a banner set is included with your Fabric Kit. Patterns for your banner set are also included with the purchase price. HeatnBond, spray adhesive and optional banner background fabric liner are not included. We did a great deal of searching to find quality fabrics that work well together. We try to use a variety of colors and types of fabric for each banner to give depth and visual interest. The fabrics most often used are velvet, microsuede, suedecloth, cotton and a variety of satins. Fabric Kits are only sold in sets for banner pairs at this time, and cannot be ordered individually, or as yardage.

Will the fabrics in my kit look the same as they do on my computer screen?
We have tried to give the most accurate presentation of fabrics possible; each fabric is scanned in, and then visually adjusted if necessary by our graphic designer. The color and texture of the scanned fabric is then transferred to each area of the illustration above. However, colors may vary due to different monitors, fabric availability and dye lots. Swatch sets are available for purchase. Fabric colors and types included in kits may differ from those in other illustrations and photographs contained in this website.

Can I get a materials list so I can shop for fabric while I'm waiting for my patterns?
Send us a quick e-mail with your request, and we'll send you a pdf file with the materials list and color illustration for your banners.

When will I receive my order?
Pattern orders generally arrive within 10 business days of receipt of payment. Fabric kit orders usually arrive within 17 business days of receipt of payment. Orders will be shipped by either USPS or UPS. Canadian shipments sometimes take up to eight weeks- we don't know why, they just seem to take a long time in transit. Time estimates are not guaranteed.

What are your rates for shipping and handling?
Continental US
Up to $8.99 (swatches)................$0
$9.00 - $29.99........................$7.50
$30.00 - $49.99.....................$10.75
$50.00 - $149.99...................$15.75
$150.00 and Up....................$23.50

Outside US
Up to $8.99 (swatches)................$0
$9.00 - $29.99........................$8.75
$30.00 - $49.99.....................$12.25
$50.00 - $149.99...................$16.50
$150.00 and Up....................$29.50

We have tried to keep our shipping and materials charges as close as possible to our actual costs. We recently had to raise prices slightly to reflect higher mailing fees.

Do you accept phone orders?
We are not currently set up to accept credit card payments over the phone. We can accept credit card orders through PayPal on our website, or you can print out an order form and mail it in along with a check or money order.

What is your return policy?
If you are not satisfied with your purchase, you may return it within 30 business days of receiving product for refund, less shipping and handling charges. Items must be unused and in original packaging. Returned product must be received by Banners of Faith before refund or exchange is issued. Purchaser is responsible for return shipping charges unless return is due to our error. No C.O.D. returns accepted. Returns must be pre-arranged by calling 530-410-5713. We value our customers, and will do our best work with you to resolve any issues.

© 2007 Banners of Faith
All designs are Copyright protected. Copyright permits you to make one banner of each design per pattern purchased. Patterns may not be purchased and resold as premade banners.